October 11, 2009
(Updated 17 October 2009) Selling anything requires trust, you need to trust the brand, the salesman or (preferably) both. Why do you buy stuff? This is a digression from the focus of selling professional service but bear with me, when did you last buy a car? Who did you trust, the brand or the car [...]
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October 9, 2009
When you’re trying to explain what you do to other people whether in conversation, through the written word or as part of a proposal, remember that ‘concrete is always good’. I’m not talking about the noxious mix of cement, sand and lime used in building, obviously, but it’s a useful metaphor as it’s an almost [...]
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